Terms & Conditions

Welcome to Dynastique. By accessing or using our website, you agree to the following Terms & Conditions. Please read this page carefully before making a purchase.

1. General Overview

By visiting our site or purchasing from us, you engage in our “Service” and agree to follow all terms, conditions, and policies stated here.
We reserve the right to update or change these terms at any time.

2. Online Store Terms

By using this store, you confirm that:

• You are at least 18 years old, or using the website under adult supervision.

• You will not use our products for any illegal or unauthorised purpose.

• You will not attempt to interfere with the website’s functionality or security.

Any violation may result in termination of your access to the service.

3. Product Information & Availability

We do our best to display accurate product descriptions and images. However:

• Colours, textures, and details may vary slightly due to lighting or screen settings.

• All products are handmade, so slight variations are normal and part of the uniqueness.

• We reserve the right to change product prices, descriptions, or availability at any time.

We also reserve the right to discontinue any product without notice.

4. Pricing & Payments

All prices on our website are listed in the currency shown at checkout.
By placing an order, you agree to pay the listed price plus any applicable:

• Taxes

• Duties

• Shipping fees

We use secure third-party payment processors for all transactions.
We do not store or have access to your full payment details.

5. Shipping & Delivery

Once an order is placed:

• Processing typically takes 1–2 business days

• Shipping time varies by destination and courier

We are not responsible for delays caused by:

• Customs procedures

• Courier issues

• Incorrect customer information

Shipping estimates are not guaranteed.

6. Returns & Refunds

Our Returns & Refund Policy explains everything in detail.
By making a purchase, you acknowledge that you have read and agreed to the policy.

We only accept returns for:

• Damaged items

• Incorrect items

• Manufacturing defects

Returns must be requested within 7 days of receiving your order.

7. Intellectual Property

All content on this website, including:

• Images

• Logos

• Product descriptions

• Graphics

• Text

is the property of Dynastique.
You may not copy, reproduce, or distribute any material without our written permission.

8. Prohibited Activities

You are strictly prohibited from:

• Using the site for fraudulent purposes

• Uploading harmful code, malware, or viruses

• Extracting data using bots, scrapers, or automated tools

• Reselling or misusing our products

• Violating copyright or trademark laws

Any misuse will result in legal action if necessary.

9. Third-Party Services

Certain features (payments, delivery tracking, etc.) may involve third-party services.
We are not responsible for:

• Their actions

• Their content

• Their policies

• Any errors or delays caused by them

Please review the third-party provider’s terms if needed.

10. Limitation of Liability

Dynastique is not liable for any:

• Indirect damages

• Losses due to delays

• Misuse of products

• Technical issues related to your device, browser, or internet connection

In all cases, our maximum liability is limited to the amount you paid for your order.

11. Governing Law

These Terms & Conditions are governed by the laws of Australia.
Any disputes will be handled under applicable Australian regulations.

12. Contact Information

For questions regarding these Terms & Conditions, email us at:
support@dynastique.com

Or call us at:
+61 457 409 291